This year, Suzhou Towngas Co Ltd, a natural gas supplier in SIP, has enhanced the efforts to embrace polite, courtesy and humble services which, as the company's core service concepts, have won it high degree of customer loyalty over the past years.

Specifically, Towngas has hosted a variety of events like the "Smile Service Ambassadors" election and the speech contest themed on "Polite, Courtesy and Humble Services", trying to increase its staff's service awareness and motivate them to continuously improve their work.

On the other hand, the company has been endeavoring to roll out the concepts to social services. For this purpose, its "Smile Service Ambassadors" have visited several of the local schools to expound on the concepts to the students, and its employees have participated in a series of local charity and voluntary activities to show their care and love for elderlies, mothers and other groups.